The Future Is
Conversational

  • It's Next Gen Market
    Research

  • It builds relationships 🤝
    through
    conversations 😃.

    … And to your customers,
    its just chat.

  • Check out the video below to learn more about
    the promise of messaging and chat bots.

  • Hit The Button To Learn MoreWatch The Video

    • Hi there .

      I'm an Insight Bot 🤖... and I chat with your
      customers on Facebook Messenger.

    • But mostly, I listen and learn...

      ... Build loyal relationships 👍.

    • … And deliver awesome chats.

    • Hit The Button To ContinueLearn More 

    • Insight Bots are a special kind of chat bot
      built by VC LABS to support market research
      programs.

    • Like all chatbots, Insight Bots are auto responders
      that chat with the user inside of a messaging app.

    • Hit The Button To ContinueNext Slide

    • For market researchers, Insight Bots add value
      at the relationship level by replacing surveys
      with a two-way dialog that persists over time.

    • Instead of a survey ... you send out a "CHAT" .

    • Hit The Button To ContinueNext Slide

    • ... And because chats are ongoing and
      conversational, it ends up being a more personal,
      and more engaging way to stay connected .

    • Hit The Button To ContinueNext Slide

    • Insight Bots can leverage all the functionality
      of the messaging app they are hosted in .

    • ...Which means research chats can be
      supported with rich media like
      stickers, videos, emojis , and GIFs.

    • Hit The Button To ContinueNext Slide

    • You can leverage camera access to receive video,
      and picture responses...

    • And even use advanced app fuctions like
      maps,  and location awareness to better
      understand context.

    • Hit The Button To ContinueNext Slide

    • With an Insight Bot from VC LABS,
      you can take the most powerful
      form of research (a two-way dialogue
      between a consumer and a brand)
      and make it your own.

    • Isn't it time you started talking
      with your customers again?

Introducing
Conversational
Surveys

Introducing
Conversational
Surveys

  • Conversational surveys are
    different.

  • They're more engaging and fun...

    ...More personal and convenient

    … And people actually enjoy

    taking them!

  • Not buying it?

    Try one yourself. You won't

    believe how fun doing
    research
    can be. (Really!)

  • Hit The Button To Learn MoreWatch The Video

  • Chat apps will come to be thought of as the new browsers; bots will be the new websites. This is the beginning of a new Internet.
    Ted Livingston Founder - KiK
  • "People are spending vast amounts of time in conversational interfaces and chat. At a strategic level, we want to be present in the places people spend their time,"
    Susan Etlinger Analyst - Accenture
  • Messaging is one of the few things that people do more than social networking.
    Mark Zuckerberg Founder - Facebook
  • Companies that use messaging channels to communicate with customers are way ahead of those who don't in various metrics, including customer win-back rates and Net Promoter Score (NPS).
    Peter Friedman Founder- LiveWorld

  • Meet Chat lab.

  • Your interface to easy
    conversational research.

    Did we mention 'easy'?

  • Chat lab enables you to create
    your own conversational
    surveys.

    There's no coding...
    and no hard math.

    Just the conversations you want to have with your
    customers...
    and the tools you need to deliver them.

Vision Critical Surveys
Deployed on Facebook
Messenger!

  • A respected survey tool - Vision Critical.

    Published in a fun conversational form - Insight Bots.

    Presented on the world's most popular
    chat platform - Facebook Messenger.

  • How about THAT for the power
    of technology.

    Make it yours with a simple, low
    maintenance
    Chat lab
    integration from VC LABS.

  • Hit the Button To Learn MoreMore Details

The most powerful
messaging platform
for businesses

Insight Bots from VC LABS are optimized for
Facebook Messenger… here's the billions of
reasons why.

  • Messenger has 1.6 billion

    active users a month

  • 60 million businesses are using
    Messenger to chat with their customers.

  • People exchange over 1 billion messages with
    businesses every month on Messenger

Put our solutions to
work

  • Market Research
    Insight Bots build relationships with consumers. These relationships deliver ongoing intel - the information your clients need, when they need it.
  • Customer Feedback
    Insight Bots deliver insightful customer feedback and strong customer relationships. No other research tool in the world compares.
  • Idea Generation
    Insight Bots build customer trust that leads to invaluable customer input. This input becomes your next big idea, or the innnovation tweak you've ben searching for.

VC LABS has a strong partnership with Vision Critical, and
we're excited to announce purpose-built Insight Bot solutions
for research teams that are already using the Vision Critical
platform.

Hit the Button To Learn MoreMore Details

Let's Get Started

Deploy your Insight Bot surveys now, and experience a new
dimension in research and relationship building.

Try our live demo, tour our templates, and check out our step
by step program.

Hit the Button To Start TodayGet Started